Renaissance Orlando Airport Hotel deploys Evolution Virtual Agent (EVA)
Located just minutes from Orlando International Airport, Renaissance Orlando Airport Hotel offers a refined and convenient setting for both business travellers and leisure guests. Known for its contemporary design and welcoming atmosphere, the hotel blends comfort with sophistication, making it an ideal choice for stays before or after travel or as a base for exploring Orlando.
Guests can unwind with elevated dining and cocktails, enjoy thoughtfully designed rooms, and make use of flexible meeting and event spaces tailored for modern business needs. With premium amenities, attentive service, and a focus on seamless experiences, the Renaissance Orlando Airport Hotel ensures every stay is both productive and effortlessly enjoyable.
To support this exceptional guest journey, the resort has implemented EVA, Fourteen IP’s AI-powered hospitality solution designed to transform hotel communications. EVA enables faster, more intuitive guest interactions by intelligently routing calls, handling common enquiries, and ensuring guests are connected to the right team when required
By automating routine interactions and providing valuable insights into guest requests, EVA empowers staff to focus on delivering personalised, high-touch service. The result is improved operational efficiency, reduced call handling pressure, and a smoother, more responsive guest experience across the entire resort.
With EVA in place, Fourteen IP is helping Renaissance Orlando Airport Hotel combine world-class hospitality with intelligent, future-ready communications.
