Fourteen IP are delighted to once again be a major sponsor of HOSPACE conference and exhibition being held this year on November 10th at the Sofitel Hotel at London’s Heathrow Airport.

HOSPACE is a one-day annual conference and exhibition hosted by HOSPA which is the UK’s leading educational organisation for Professionals involved in Financial Management, Revenue Management and IT within the hospitality industry.

Amongst the issues being discussed at this year’s conference is the impact of leaving the EU on the UK hospitality industry and the profession’s influence on the rest of Europe.

As well as being a headline sponsor Fourteen IP in partnership with Aruba will also provide WiFi for the conference fronted by our own Evolution Gateway solution. We look forward to seeing you at HOSPACE.

Visit www.hospace.net for more information and if you watch the video on the homepage, see if you can spot our very own Neil Tolley at about 30s into the video.

Cyber Fraud has become an increasing problem for all businesses, including hotels.

In order to combat this, Fourteen IP has launched a solution that monitors and reports any suspicious activity by looking a historical call spending patterns.

Our Sentry Fraud Protection Service provides alerts when the average daily spend threshold is being breached and suggesting a potential threat of fraudulent activity.

It can also lock down the number range affected, by implementing an Outgoing Calling Plan (OCP) profile that will disable further calls to international and UK premium rate destinations.

The solution is live, running 24 hours a day and 365 days of the year to ensure you are protected against the ever-growing treat of call fraud.

For pricing and information about our Fraud Management Service, please call us on +44 (0)1942 369196.

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In a time when technological innovations available for a home user are leagues above what the vast majority of hoteliers can provide, our Evolution PAN or Personal Area Network service replicates as closely as possible a home WiFi service.

A guest’s PAN can be linked to their unique room VLAN, allowing communication with all devices in this VLAN.

Connect to the TV, telephone or sound system, using your laptop, tablet or smart phone. 802.1x can enable your guest to use their PAN anywhere in the hotel, whilst keeping the device-to-device communication in their personal VLAN.

Integrating Evolution PAN with your PMS system means that the PAN can be automatically activated or deactivated when a guest checks-in or checks-out.

Fourteen IP is delighted to announce the recent launch of its Florida based US office in Orlando. Providing sales and support for its above property Evolution family of cloud based Telephony, WiFi and Network Support services, the Florida office is added to its UK headquarters and European sales office in the Czech Republic.

The opening of the US office comes on the back of signing multi-national Framework Agreements with two of the world’s largest global hotel chains to be the provider of choice for their above property Evolution Voice telephony service.

As part of one of these frameworks, Fourteen IP has secured the contract to deploy Evolution Voice telephony services across 42 hotels in the UK, which will help the premium hospitality brand fulfill its mission to provide a convenient and state-of-the-art experience to its hotel guests and associates.

Beyond that, the fully managed cloud-based solution, powered by Broadsoft has already been launched in 11 countries and roll outs have begun, which will see the service installed in 17,000 guest rooms worldwide.

The strategic decision by one of Fourteen IP’s global customers to standardise on a cloud-based solution has been part of a long term goal to consolidate its mixture of telephone systems, of all makes and shapes and sizes and ages at thousands of properties around the world.

The chosen service has been made possible as a result of Fourteen IP working very closely with its partners and customers to create a solution that meets the commercial and technical needs of both individual hotels and large multinational chains. Fourteen IP has established network inter-connects with multi-global communication providers and already demonstrated the improved service and commercial benefits of its cloud-based services at prestigious hotels in Venice, Paris, Milan, Amsterdam and London.

The new agreement builds on a long-term relationship between the hotel chain and Fourteen IP founders, which spans more than 10 years. Fourteen IP offers a single point of contact for technical support in all 27 countries covered by the contract.

Commenting on the global expansion, Fourteen IP Director Neil Tolley said, “The opening of the US office shows our continuing commitment to supporting international clients, particularly in the US. The success of the Evolution Voice service reflects the development we have invested in our above property solutions and the time spent in resolving the complex issues associated with the global inter-connects, number porting and local emergency call routing. This was necessary in order for us to be capable of providing the combination of global and local service and support, expected by international customers.”

The Fourteen IP team with be exhibiting at HITEC 2016 in New Orleans next month (booth 2014), having already taken part in HOSPACE and HTNG expos in the last few month.

The Fourteen IP team are counting down the days to HITEC 2016, the world’s largest hospitality technology show on June 20th-23rd 2016. This year the exhibition is at the Ernest N. Morial Convention Centre in New Orleans, Louisiana in the USA.

According to the organisers, ‘HITEC brings the brightest minds and hottest technology to one place you won’t want to miss what HITEC has in store for you this year.’ If you have anything to do with choosing, managing or purchasing hotel voice and data solutions, you won’t want to miss the Fourteen IP stand on booth 2014.

We will be showcasing the Evolution Family of above property managed services and demonstrating how simple and effective if can be to more your hotel voice and data communications into the cloud, reducing cost and risk whilst refreshing your hotel technology and enhancing guest satisfaction and loyalty.

Evolution Voice

Learn about our Evolution Voice cloud-based telephony service, which is being rolled out to 17,000 rooms across 11 countries. Discover why it is proving to be the solution of choice for major hotel brands across the globe.

Evolution WiFi & Gateway

Find out about our Evolution WiFi and Gateway services, which make delivering customer winning guest internet access throughout any hotel building, with no up front capital expense. Gain insight into guest internet activity, provide tiered levels of WiFi service and provide customised login pages to promote key hotel services tailored for each user.

Evolution TV

Discover our interactive hotel TV system and IPTV solutions from partners Otrum and learn how we can provide effective guest communication and advertising tools for hotels, and amazing entertainment and information services to your guests.

Evolution Monitoring

The Evolution Monitoring services enables practically any of your servers, PC’s, IPTV systems to be monitored 24 hours a day, 365 days a year. Find out how the Fourteen IP Network Operations Centre (NOC) can be constantly watching over your devices.

Evolution X

Ask us about our new Evolution X service and see what 802.1x has in store for the hospitality sector.

We look forward to seeing you their and for those of you who cannot make it, we will be bringing you news and updates from the exhibition.